Privacy policy
Shenzhen Ferei Lighting Co., Ltd. (hereinafter referred to as “we,” “the Company,” or “FEREI“) respects and protects your privacy. This Privacy Policy applies to the website www.ferei.com (hereinafter referred to as “this Website”) and related services we provide, explaining how we collect, use, disclose, store, and protect your personal information.
If you do not agree to any part of this Privacy Policy, please stop using this Website.
1. Information We Collect
We may collect the following types of personal information:
Information you actively provide: Name, email address, phone number, mailing address, company name (when you contact us, subscribe to newsletters, apply for sponsorship, participate in events, or submit inquiries).
Information automatically collected: IP address, browser type, access time, visited pages, device information, cookies, and browsing behavior data collected by similar tracking technologies.
Other information: If you log in or interact through third-party platforms (such as social media), we may obtain relevant publicly available information.
We primarily collect information through the product displays, news, contact forms, FAQs, and blogs on this Website. Currently, this Website mainly focuses on information display; if online shopping or registration functions are involved, we will further clarify the scope of collection.
2. How We Use Your Information
We use the information we collect for the following purposes:
Responding to your inquiries, providing customer support and product information;
Improving website content, user experience, and product development;
Sending marketing communications (you can unsubscribe at any time);
Analyzing website traffic and usage;
Complying with legal obligations, preventing fraud, or protecting our legitimate rights.
3. Information Sharing and Disclosure
We will not sell your personal information. We will not share your personal information with third parties except in the following circumstances:
Sharing with our service providers (such as website hosting, analytics tools, and email service providers), who are only providing services to us and are bound by confidentiality agreements;
Disclosure required by law, court order, or government agency;
Transfer to a successor entity in the event of a merger, reorganization, or other similar event;
Other circumstances with your explicit consent.
4. Cookies and Similar Technologies
This website uses cookies to improve user experience, analyze traffic, and provide personalized content. You can manage or refuse cookies in your browser settings, but this may affect some functions of the website. We may use third-party analytics tools such as Google Analytics (please refer to their respective privacy policies).
5. Your Rights
Under applicable data protection laws (such as China’s Personal Information Protection Law, the EU GDPR, and California CCPA/CPRA), you may have the following rights:
Access, correction, or deletion of your personal information;
Withdrawal of consent;
Objection to certain processing activities;
Restriction of processing;
Right to data portability;
For California residents: the right to non-discrimination and the option to “Do Not Sell or Share My Personal Information” (we currently do not share personal information for the purpose of sale).
To exercise your rights, please contact us through the following methods. We will respond within a reasonable timeframe.
6. Data Security and Storage
We take reasonable technical and organizational measures to protect the security of your personal information. However, please note that internet transmission is not absolutely secure. We will store data on appropriate secure servers and retain it for the period required to achieve the above purposes or comply with legal requirements.
7. Children’s Privacy
This website does not target children under the age of 13 (or the local legal age). We do not knowingly collect children’s personal information. If you discover such information, please contact us immediately to have it removed.
8. International Data Transfer
Our company is located in Shenzhen, China. Your information may be transferred to China or other countries/regions for processing. Privacy laws in these regions may differ from those in your country. We will take appropriate measures to ensure the secure transmission of data.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Once updated, we will post the new version on this website and update the effective date. Your continued use of this website indicates your agreement to the revised policy.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Shenzhen Ferei Lighting Co., Ltd.
Address: 3rd Industrial Zone, No.60, Xiakeng 2nd Rd, Tongde Community, Baolong Street, Longgang District, Shenzhen, 518116, China
Email: ferei@ferei.com
Tel: +86 755 8480 7942
Data Protection Officer/Contact Person: Alice Deng (Contact email same as above)