Ferei Innovation Tech (shenzhen) Co., Ltd attaches great importance to the raw materials of carbon bmx wheels. Apart from choosing low-cost materials, we take the properties of material into consideration. All the raw materials sourced by our professionals are of the strongest properties. They are sampled and examined to ensure they comply with our high standards.

For Ferei, it is important to gain access to international markets through online marketing. Since inception, we have been longing for being an international brand. To achieve that, we have built our own website and always post our updated information on our social media. Many customers give their comments like 'We love your products. They are perfect in their performance and can be used for a long time'. Some customers repurchase our products several times and many of them choose to be our long-term cooperative partners.

It is an important thing - how customers feel our services provided at Ferei. We often do some simple role plays in which they act out a few scenarios that involve both easy-going and troublesome customers. Then we observe how they handle the situation and coach them on areas to improve. In this way, we help our staff effectively respond to and handle problems.